Connecting Your Connecticut
Public Transit for CT's Valley-Shore Region

17 Industrial Park Road Suite 6
Centerbrook, CT 06409

2011 CTAA Rural System of the Year

How to Ride

How to Ride

  • 9 Town Transit (9TT) is operated by the Estuary Transit District (ETD) and serves the nine towns of the Estuary region. The region is composed of the towns of Chester, Clinton, Deep River, Essex, Killingworth, Lyme, Old Lyme, Old Saybrook, and Westbrook. These services include Dial-A-Ride and deviated fixed-route shuttles. In addition, 9TT provides connections to New Haven, New London, Middletown, and Hartford area transit services.

    Shuttles operate on a regular schedule, with off-route stops made by reservation. Dial-A-Ride provides door-to-door service anywhere within the nine town area by reservation.

    If you have any additional questions, please feel free to call us at 860-510-0429.

    All services are open to the general public with no age or disability restrictions.

  • Bus Routes

  • Deviated fixed-routes run on a published schedule and may be used by flagging down the bus as it nears. No reservations are required for pick ups along the published route. All routes connect at the Old Saybrook train station, where connections can be made between routes. Many routes offer additional connections to other transit services at alternate locations.

    Although some stops are marked with a 9TT bus stop sign, all 9TT shuttles will stop at any safe location along the published route. Wait in a safe and visible location on the side of the road and wave to the driver as the bus nears to let him/her know you wish to board.

    Any stop listed as “by request” is not serviced unless requested. To be picked up at a “by request” stop, call dispatch at 860-510-0429 at least 30 minutes in advance of the scheduled time. To be dropped off at a “by request” stop, inform the driver when you board the bus. There is no additional fare for “by request” stops.

  • Using the Schedule

  • Each shuttle schedule lists scheduled stops along the route. The time listed is the time the bus will depart the scheduled stop. Locate the scheduled stop nearest your departure point to estimate when it will arrive.

    Always plan to be outside along the route at least five minutes early.

  • Off-route Service

  • In addition to providing service along the published route, shuttles will also provide service off route up to ¾ miles from the published route. All off-route stops must be scheduled by calling 9TT’s dispatcher or booking online one day prior and require an additional fare. Due to schedule constraints, off-route stops may be limited.

  • Dial-A-Ride

  • In addition to shuttles, 9TT offers door-to-door shared ride service to and from anywhere within the nine town region. Reservations must be made by calling 9TT dispatch at 860-510-0429 at least one day in advance. Reservations may also be made on online by clicking the Make A Reservation tab above. Trips may be booked by phone Monday through Friday between 7:00 AM and 4:00 PM.

    For detailed information on how to use and schedule our Dial-A-Ride or off-route shuttle services, please view Rider’s Guide

  • Fares

    Click the link above to see our fare schedule.

  • Where’s My Ride?

  • Schedule times are approximate and subject to delays due to poor weather and traffic conditions. Major delays are updated on our Twitter feed at 9TownTransit, which is also posted on our homepage.

    If you have a reservation, you can have the estimated arrival time text messaged to your cell phone five minutes before your pick up window. Just ask a dispatcher to sign up for our text alerts. You can also log in to our online reservation system and see your estimated arrival time.

  • Travel Training

  • Need help planning your first transit trip? 9 Town Transit provides free travel training through the Kennedy Center to persons with disabilities and seniors. Their transit experts will plan your trip for you and even ride the first time with you! It’s great for person’s with disabilities or anyone a little nervous about that first ride. Call the Kennedy Center at 203-365-8522 extension 265 for more information or visit their website

  • Accessibility

  • Wheelchair lifts are available on all 9TT buses and may be used by anyone on request. Drivers are also available to provide assistance to those who need it. Passengers who are unable to access a bus stop may request an off-route pick-up. Schedules are available in alternate format on request.

  • Bicycle Racks

  • All 9TT buses are equipped with bicycle racks. These racks are available for use at no additional charge. Learn how to use them here.

  • Service Animals

  • Service animals are welcomed on all 9TT services to assist individuals with disabilities. Service animals must remain on a leash and/or under the full control to the owner at all times. No other animals are permitted.

  • Holidays

  • Buses do not operate on Sundays or the following holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.

Copyright © 2015 Estuary Transit District.