Fixed and deviated fixed-routes run on a published schedule and may be used by flagging down the bus as it nears. No reservations are required for pick ups along the published route. Routes connect at the Old Saybrook train station or Madison Scranton Gazebo, where connections can be made between routes. Many routes offer additional connections to other transit services at alternate locations.

Although some stops are marked with a 9TT bus stop sign, all 9TT routes will stop at any safe location along the published route. Wait in a safe and visible location on the side of the road and wave to the driver as the bus nears to let him/her know you wish to board.

Any stop listed as “by request” is not serviced unless requested. To be picked up at a “by request” stop, call dispatch at 860-510-0429 at least 30 minutes in advance of the scheduled time. To be dropped off at a “by request” stop, inform the driver when you board the bus. There is no additional fare for “by request” stops.

Using the Schedule

Each route schedule lists scheduled stops along the route. The time listed is the time the bus will depart the scheduled stop. Locate the scheduled stop nearest your departure point to estimate when it will arrive.

Always plan to be outside along the route at least five minutes early.

Off-route Service

In addition to providing service along the published route, deviated fixed-routes will also provide service off route up to ¾ miles from the published route. All off-route stops must be scheduled by calling 9TT’s dispatcher or booking online at least one day prior and require an additional fare.  Fixed routes offer ADA complimentary paratransit instead of off-route service.A

Dial-A-Ride

In addition to shuttles, 9TT offers door-to-door shared ride service to and from anywhere within the nine town region. Reservations must be made by calling 9TT dispatch at 860-510-0429 at least one day in advance. Reservations may also be made on online by clicking the Make A Reservation tab above. Trips may be booked by phone Monday through Friday between 7:00 AM and 4:00 PM.

For detailed information on how to use and schedule our Dial-A-Ride or off-route shuttle services, please view Rider’s Guide

ADA Paratransit

Passengers with a disability preventing them from using fixed route service may be eligible for ADA paratransit service.  The service is available within 3/4 mile of the 641 route.  For more information and to apply for eligibility, visit the ADA paratransit page.

Schedule times are approximate and subject to delays due to poor weather and traffic conditions. Passenger can get the latest schedule information including real-time arrival estimates and see the location of their bus on our Passio GO! app, available for Apple and Android devices.

If you have a reservation, you can see exactly where your bus is in our Ecolane app.  Don’t have a smartphone?  We will send a text message to your cell phone five minutes before your pick up window. Just ask a dispatcher to sign up for our text alerts.

Travel Training

Need help planning your first transit trip? 9 Town Transit provides free travel training through the Kennedy Center to persons with disabilities and seniors. Their transit experts will plan your trip for you and even ride the first time with you! It’s great for person’s with disabilities or anyone a little nervous about that first ride. Call the Kennedy Center at 203-365-8522 extension 265 for more information or visit their website.

• Accessibility

• Wheelchair lifts are available on all 9TT buses and may be used by anyone on request. Drivers are also available to provide assistance to those who need it. Passengers who are unable to access a bus stop may request an off-route pick-up. Schedules are available in alternate format on request.

  Bicycle Racks

• All 9TT buses are equipped with bicycle racks. These racks are available for use at no additional charge. Learn how to use them here.

XtraMile

XtraMile is ETD’s on-demand public transit service. This curb-to-curb service is available when you need it, with no advance booking.  Just let us know where you are going with the Microtransit app, available for Apple and Android devices.  Learn more on the XtraMile page.

Taxi Vouchers

ETD offers a voucher to cover half the cost of taxi rides anywhere in Connecticut, 24 hours a day, 7 days a week.  ETD’s taxi provider has wheelchair accessible taxis available.  Learn more on the Taxi Voucher page.

Clinton Trolley

ETD is the operator of the Clinton Trolley.  The replica trolley operates seasonally throughout the town of Clinton, providing a fun and free way to travel between popular Clinton attractions.  Learn more at www.clintontrolleyworks.org.

Service animals are welcomed on all ETD services to assist individuals with disabilities. Service animals must remain on a leash and/or under the full control to the owner at all times. No other animals are permitted.

Holidays

ETD do not operate on the following holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.